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Multiple Positions Open at Community Health Center

Patient Access Rep Optometry – Mashpee

The Patient Access Representative will be the primary contact for our Vision Services Department. Duties will include insurance verification, scheduling, check-in and check-out and overall care coordination.

Responsibilities Include:

• Triaging phone calls for clinicians, picking up and accurately dispersing messages through the OCHIN/EPIC system
• Coordinating with primary care teams for referrals and documentation
• Reviewing new patient packets and providing initial orientation to Vision Services
• Room patients as needed to support clinical team
• Assist with ordering and pick up of glasses

The ideal candidate will have a minimum of 2 years’ experience in medical office support role with Optometry experience strongly preferred. Strong organizational skills are required, with ability to juggle priorities in a fast-paced environment. Flexibility to work a 10am – 6pm schedule as we expand hours of operation.

Apply online by clicking here > www.chcofcapecod.org/job-openings/

Patient Accounts Manager - Bourne

Reporting to the Chief Financial Officer, the Patient Accounts Manager will oversee the full scope of Patient Financial Services for all service lines/departments at Community Health Center.

Responsibilities include:

• Establishes billing and collection priorities and allocates staffing resources to meet goals and other metrics established by CHC.
• Reviews unit workload and recommends appropriate actions to achieve most efficient procedures and best possible outcomes. Supervises third party payer activities. Monitors receivable results, makes suggestions and necessary changes to improve operational levels of performance.
• Evaluates all problems that impede the orderly and timely resolution of accounts. Interacts with departments, agencies, or individuals to resolve such problems. Identifies, recommends, and implements solutions. Completes training as required.
• Manages day to day unit operations including establishing, monitoring, and enforcing standards (quality, production, communications) and schedules. Addresses performance issues with improvement action plans.
• Ensures timeliness of charge entry and accounts receivable month end (journal entry) calculations
• Articulates the objectives and urgency of special projects, assigns staff and monitors progress to ensure that the work is completed accurately, efficiently and within deadlines.
• Prepares monthly analysis and reporting in accordance with departmental goals and objectives, and organizational strategic plan.
• Direct supervision and support for employee’s daily work activities as well as performance management.
• Coordinates and supervises medical coding compliance to include internal and external audits and workflows.

Qualifications: High School diploma, with Bachelor’s degree preferred. 5-8 years related work experience required, and 3-5 years supervisory/management experience required. Extensive knowledge of third-party payer billing practices. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications and databases. Prior experience in institutional billing, as well as, demonstrated leadership in a health care/operational/accounts receivable environment strongly preferred.

Apply online by clicking here > www.chcofcapecod.org/job-openings/

Behavioral Health Clinician - Mashpee

Seeking a Behavioral Health Clinician to join our Patient-Centered Medical Home and integrated care teams. Duties will include:

• Provide culturally competent assessments, consultation and brief intervention for psychological/psychiatric problems and/or disorders
• Evaluate crisis situations and apply appropriate interventions and disposition of care plans (Suicidal/Homicidal Risk Assessment)
• Assist the primary care team in developing care-management processes, such as behavioral modification and disease management techniques, case-management and patient education to promote patients’ chronic disease self-management
• Provide an array of clinical services for general behavioral health problems and areas of behavioral medicine (treatment planning/provision) to assist patients with meeting goals

Qualifications: LCSW, LMHC required. LICSW strongly preferred. Comprehensive compensation package. Sign-on Bonus! Upcoming graduates welcome to apply!

Apply online by clicking here > www.chcofcapecod.org/job-openings/

Executive Assistant to the Chief Executive Officer

The Executive Assistant to the Chief Executive Officer provides high-level, confidential administrative support. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality. Duties will include:

• Completing a broad variety of administrative tasks for Chief Executive Officer, including managing an extremely active calendar of appointments, timely filing, composing, and preparing correspondence, coordination of monthly Board of Directors and other staff meetings as well as yearly Board/staff retreats. Records and distributes minutes for meetings of: Board of Directors, and Management Team meetings.
• Plans, coordinates, and ensures the CEOs schedule is maintained and serves as a gatekeeper and facilitator for access to ensure most efficient use of time for CEO.
• Coordinates with executive leadership and management team regarding relevant topics, programs, and projects. Assists in coordinating monthly management meetings and follow-up deliverables. Maintains schedule and agenda for Patient Safety and Risk Management meetings (quarterly).
• Responsible for maintaining Board meeting and Board Committee meeting annual calendars. Assists with needs of Board members including advance notification of Board meetings, schedule changes, minutes, and other communications. Serves as Board member contact for training and matters related to the Board portal and Directors Desk.
• Under direction CEO and/or his/her designee facilitates facility licensure applications, including state licensure, DEA, controlled substance, fire inspection, and others as required.
• Represents the CEO and health center positively and professionally to callers, visitors, staff, and community at all times.

Qualifications: Bachelor’s degree with experience supporting at the executive level. Strong knowledge of MS Office including Word, Excel, and Outlook. Well-organized, flexible, resourceful, and efficient, with an interest in the administrative challenges of supporting an office of diverse people and programs.

Apply online by clicking here > www.chcofcapecod.org/job-openings/