CHC Strategically Planning to Better Care for our Community

Community Health Center of Cape Cod’s Strategic Plan Initiative

For more than 20 years, Community Health Center of Cape Cod has grown in scope, shape, size and setting, but one thing has remained the same: our dedication to providing comprehensive care to those who need it most.

Strategic planning has always been a foundation of what we do at the Health Center to ensure we are meeting the needs of our patients and community. Every three years, we develop a new Strategic Plan with input from patients, staff, volunteers, supporters and the community. This feedback helps us create a mission-driven plan that guides our efforts. The strategic planning process helps the Health Center’s Board of Directors, administration, providers and staff to take part in sustainable, effective and meaningful activities, while ensuring the best care possible for the patients in our community.

The 2020-2023 CHC Strategic Plan will provide us with the vision of how to best achieve our mission over the coming years. This plan plan includes goals that are challenging, yet attainable, including:
1. Provide Right Care, Right Time, and Right Place for Patients: Be a health care home of choice, and a community resource for wellness and breaking down barriers to care.

2. Operational Excellence and Innovation: We aim to have optimal patient experiences and health/quality outcomes. We encourage a culture of positivity and staff empowerment for problem solving and improvement and creativity. We have meaningful and efficient uses of technology, which eliminate costs and increase access to care.

3. A Sustainable Business Model for Improved Health and Value: We strive to grow, retain and attract excellent staff, bolster care team satisfaction, foster innovative collaborative relationships and maintain responsible business practices.

Community Health Center of Cape Cod is committed to excellence in providing integrated care services to the community, and we look forward to working with you in the months ahead to achieve the goals outlined in this plan. For more information about the Health Center, please visit our website.

Author: Mashpee Chamber of Commerce

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